FAQ DIGITAL PHOTO ORGANISING
A Digital Photo Organizing Session is the solution to your digital photo overwhelm! Using screen sharing software, I will work on YOUR computer to organize your digital photos… no matter where in the world you are located. I first consolidate photos from multiple sources, then sort them into a simple folder structure, remove duplicates, and back it all up to your preferred cloud service provider.
You are left with ONE organized Photo Library containing your lifetime of digital photos + videos, and it’s properly backed up to the cloud, so you can sleep well knowing your photos are finally safe!
NEED EXTRA INFORMATION ABOUT THE PROCESS?
STEP 1: PREP WORK
There isn’t too much to do here. You book your appointment, fill out the form and pay the deposit via email or coming soon… all through my website. After submitting the form, you start to think about where your photographs are saved or stored. Keep in mind that this is a Digital Org session, so we’ll work with your DIGITAL memories first.
STEP 2: INITIAL CALL
Prior to our meeting, I will send you a link to the private screen-sharing appointment with instructions to download the app. At the start of our session, both of us will log in to our unique screen-sharing meeting via our computers, where you will grant me access to view your screen and control your mouse.
We chat for about an hour about where your pictures are saved, how you view and use them. We discuss the different cloud options, decide on one, and get your phone set up straight away. I also install software programs on your computer that help clean up your pictures.
When we are finished chatting, we either close the screen sharing or leave it open if you are ready for me to start the organising work. I continue with the next steps independently via screen share and leave you with some “homework.”
When we close a screen-sharing meeting, I no longer have access to your computer. We’ll need to initiate a new session each time I need access to your computer.
STEP 3: CENTRALISE:
Once your phone has finished downloading, I gather the rest of your photos from all of your digital sources together into one central location on your external hard drive. I’ll be working on YOUR computer from MY computer during a screen sharing session and will be working on COPIES of your photos.
STEP 4: ORGANISING:
After all your digital photos and videos have been accounted for and gathered into this one location, I remove any EXACT duplicates and run the cleaned-up library through a sorting process that reorganises them into chronological order. I manually sort any photos that do not have metadata.
STEP 5: BACK UP:
Once you have a clean, duplicate-free folder system, I back up your neatly organised photo collection to your cloud service as well as your external hard drive.
STEP 6: WRAP UP CALL
In this final step, during another hour-long call through the screen share, I show you how your new photo library is organised on both the external hard drive and in the cloud. I’ll show you how to get to and use your photos and teach you how to maintain this structure, and answer any questions you may have. That’s it!
WHO IS A DIGITAL PHOTO ORGANIZING SESSION FOR?
Busy parents, retired grandparents, and empty nesters | MAC, PC, iPhone, and Android users | The tech-savvy and the not-so-tech-savvy. It’s the perfect solution for anyone who has photos scattered everywhere, wants to organise them but doesn’t know where to start.
WHAT IS CONSIDERED A DIGITAL SOURCE?
The most commonly used sources are a computer and a phone. Additional sources are another phone, an old computer, an external hard drive, an Apple Photos Library, or a cloud service such as Amazon, Google, or Dropbox. Basically, anywhere that your digital images are stored at the moment.
Don’t count your memory cards and USB flash drives as sources as they are so easy to copy; I’ll show you how to do it yourself in a matter of minutes. If you have CDs and a working disc drive, I will show you how to copy them and save them. If you would like me to take care of the entire project – you send me everything – this is an additional service.
IS THERE HOMEWORK?
Since I’m working remotely via screen share and cannot physically connect the external hard drive or insert the CDs or flash drives, etc.…, there will be work for you to do. Again, you can have me handle the entire project, in which case you will send those to me – this is an additional service.
HOW MANY HOURS DOES A TYPICAL PROJECT TAKE?
Every project is unique and depends on the number of sources, internet speed, computer age / speed, and the time it takes to download cloud content to be anywhere from 2-8 weeks. Large projects can take well over 8 weeks.
HOW MUCH DOES IT COST?
My digital photo organising sessions are a flat rate for up to 3 photo sources as per my website. The first half of the fee is due at the time of booking, and the remaining balance is due the week of the first session. For more than 3 sources, I charge an extra per-source fee.
HOW DO I BOOK A SESSION?
My calendar opens up appointments 3 months in advance for 2 new digital organisation clients per week, on a Tuesday and a Thursday. Once you have nabbed the day and time, you fill in the project form, accept the terms, and make the 50% deposit payment.
I have meeting options for during the day and evening to accommodate most clients / time zones. Should none of these times suit you, please send me an email.
WHAT ABOUT PRIVACY?
Honestly, I don’t interact with your photos much; they are just files to me… The thumbnails are minimized, and I rarely see many of the images. Your privacy is important to me, and should I come across something “sensitive” during my spot checks, it will be moved into a “private” folder so that it is kept separate from your family photos.
DO YOU DELETE JUNK FROM MY DIGITAL LIBRARY?
No, not as part of the organising session. To delete your photos and screenshots, I would need to have a REALLY good idea of what you consider junk, and everyone’s criteria will differ.
ARE THERE ANY ADDITIONAL EXPENSES?
Yes, you’ll need an external hard drive that is used for backup.
You’ll also need a subscription to a cloud-based service (think, Amazon, Dropbox, OneDrive, etc.) if you don’t have one already. We discuss the different options during the initial call.